INFORMATION WE COLLECT FROM YOU
Personal information you volunteer or which we may infer
In general, you can use this Website without giving us any information. Any domain name information that we collect is not used to personally identify you but is instead aggregated to measure the number of visits, average time spent on the Website, pages viewed, etc. We use this information to measure the use of our Website and to improve its contents. However, additional services may be available if we have certain information about you.
We may collect the following information:
- a list of the products and services you express an interest in when you use the Website;
- your name and contact information, including email address and company details which you may submit to us when you interact with the Website;
- information regarding your personal or professional interests, demographics, experiences with our products and services and contact preferences in order to provide you with further correspondence about our products and services.
We may intercept and monitor your communications
Quantum may implement systems designed to intercept and monitor your communications with Quantum’s Associates, to the extent permissible by law, in which case you consent to such interception and monitoring.
As part of this process of intercepting and monitoring these communications, we may record such communications for disclosure on the basis set out in this Policy.
Personal information we collect automatically
When you use the Website, Quantum automatically receives and records information on our server logs from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested.
We treat this data as non-Personal Information, except where we are compelled to do otherwise by law or legal authority.
Quantum only uses this data in aggregate form and we may provide this aggregate information to our partners about how our customers, collectively, use the Website, so that our partners may also understand how users make use of the Website.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use encryption when collecting or transferring sensitive data such as credit card information.
We may link to other Websites which are not within our control. Once you have left our Website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the Website in question.
WHAT WE DO WITH THE INFORMATION
We use this information to provide you with a better service, and in particular for the following reasons:
- providing services you have requested and notifying you about important changes or developments to these services;
- responding to your inquiries and complaints or processing your requests in relation to your information;
- to follow up as part of our customer care procedures;
- updating our records about you;
- internal record keeping;
- administering offers;
- to improve our products and services;
- crime detection prevention and prosecution;
- competitions and other promotions;
- evaluating the effectiveness of our marketing and for research, training and statistical analysis with the aim of improving our services;
- making our Website easier for you to use and providing you with access to certain parts of the Website; and
- to contact you for market research purposes.
At the time you provide us with any information in response to a request from us, our request will provide you with specific information as to how we will use such information.
We may contact you by e-mail, phone, fax or mail in relation to the purposes set out in this section and by providing such information you are deemed to have agreed to us contacting you by these methods of communication. We will continue to contact you by way of such methods until you advise us in writing that you no longer wish to be contacted by certain methods. Please note you are required to accept at least one of the above methods as your chosen method of receipt of communication from us.
We will not pass your details to anyone else (other than on the basis set out below and in accordance with appropriate disclosure requirements we may be subject to).
We would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. We may send you such information by email, post or telephone where you have opted to receive such marketing materials and have indicated to us how you wish to receive such marketing material when you registered for our services. You may opt-out of our direct marketing campaigns at any time, at which point we will not send you any direct marketing.
If we are providing you with services you will also be subject to the specific terms and conditions relating to the product and/or services you are being provided with and these terms will include additional information as to how we may contact you.
If you are a new customer or you have previously asked us for information on our products, we may send you information on our range of products by email where we have your permission to do so.
If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so.
You can change your mind at any time by contacting the contact set out below for the relevant area of Quantum.
SHARING YOUR INFORMATION
We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than on the following basis:
- where we have your permission;
- where we are required to do so by law;
- where it is needed by our agents, advisors or others involved in running accounts and services for you or in undertaking activities linked to the operation of such services or accounts on our behalf; or
- where the transfer or disclosure would otherwise be in compliance with legal requirements we are subject to including, but not limited to, statute or regulation.
HOW TO CONTROL AND DELETE COOKIES
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may impact on the functionality of Quantum websites.
If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Cookies set by Third Parties
To support our website, we sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. Quantum does not control the dissemination of these cookies. You should check the third party websites for more information about these.
Website sharing tools
Quantum’s website has embedded ‘share’ buttons to enable users of the site to easily share articles with their friends through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. Quantum does not control the dissemination of these cookies and you should check the relevant third party website for more information about these.
Cookies set by others:
Quantum has a number of partners who also set cookies on the website.
The following cookies may be set:
Quantum uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the Quantum websites and compile reports for us on activity on the websites.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the Quantum websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
For more information on the cookie set by Google Analytics, including information on how to opt out please go to: http://www.google.com/intl/en/privacypolicy.html
Ad serving (non-targeted and targeted and retargeting)