For today’s businesses, secure data destruction is essential. With cyber threats on the rise and compliance requirements becoming increasingly stringent, organizations must ensure that sensitive information is permanently erased from end-of-life devices.
For multi-location businesses—whether spread across offices, data centres, or remote teams—this task comes with added complexity. The question many leaders face is whether onsite or remote data wiping makes the most sense. Below, we’re exploring both options, their advantages, and where each is best applied.
Why data wiping matters for multi-location businesses
When devices reach the end of their lifecycle, simply discarding them poses serious risks. Data wiping ensures that confidential information cannot be recovered, protecting against breaches that can cause reputational damage, legal penalties, and financial losses. Regulations like HIPAA, GDPR, CCPA, and PCI-DSS further mandate strict handling of sensitive data, making compliant asset retirement a critical responsibility. For organizations managing IT assets across multiple sites, the stakes are even higher.
What is onsite data wiping?
Onsite data wiping involves erasing devices at the physical location where they are stored or used. IT asset disposition (ITAD) professionals bring certified tools and software directly to the site to perform secure erasure.
- Benefits include:
- Direct chain-of-custody control—devices never leave the premises before being wiped.
- Immediate verification with audit-ready certificates of destruction.
- Reassurance for sensitive industries, such as finance, healthcare, and government.
- Considerations:
- Requires scheduling and coordination with service providers.
- Space and infrastructure are needed to set up wiping equipment.
What is remote data wiping?
Remote wiping uses secure, cloud-based or remote-access software to erase data without a technician physically present. IT teams issue wiping commands, and the software generates compliance logs and certificates.
- Benefits:
- Speed and convenience for global offices or dispersed teams.
- Cost-effective—reduces travel and on-site service fees.
- Flexibility for hybrid and remote employees returning equipment.
- Limitations:
- Devices must be functional and internet-connected.
- Reduced control if equipment is lost, stolen, or damaged.
- Some industries may still require onsite verification for compliance.
Onsite vs remote: When each makes sense
- Onsite wiping is the better fit when:
- Devices contain highly sensitive or regulated data (e.g., patient records, financial transactions).
- Businesses require strict chain-of-custody documentation.
- Equipment is being decommissioned in bulk at a single site.
- Remote makes sense when:
- Teams are geographically dispersed across multiple provinces.
- Assets are lower risk, such as standard employee laptops.
- Businesses want to accelerate IT refresh cycles with minimal downtime.
In practice, many multi-location organizations adopt a hybrid approach, leveraging remote wiping for distributed staff while reserving onsite services for high-security environments.
Best practices for multi-location businesses
- Conduct a data risk assessment to classify assets by sensitivity.
- Match the wiping method to regulatory and compliance needs.
- Maintain audit trails and certificates of destruction for every asset.
- Partner with a certified ITAD provider experienced in both onsite and remote wiping.
By aligning your data destruction strategy with business structure and compliance requirements, you can minimize risk, simplify IT operations, and ensure secure end-of-life management across every location. When evaluating your IT asset lifecycle strategy, partner with Quantum to ensure compliant data wiping practices across all of your organization’s locations. Find out more about our approaches to data destruction and erasure here.