A refurbished computer is one that has been returned by a company or individual and had its data wiped and physically inspected. A business or user might decide to have their computer repurposed in this way when downsizing or upgrading to a newer model, for instance. After the device is received by the company performing the refurbishment, it will be wiped, inspected, repaired or upgraded (if needed), and restored to factory settings.
Both individual consumers and businesses can benefit from purchasing refurbished computers. Not only do they offer considerable cost savings compared to buying new, but they also allow you to reduce your carbon footprint. Even with these benefits, it’s still important to look for a quality product from a trustworthy retailer. Here are some qualities to seek out when buying a refurbished laptop or desktop computer.
Stringent Quality Control Measures
Since the computer you’re purchasing isn’t new out-of-the-box, you’ll want to make sure it has undergone necessary measures to restore it to excellent condition. The device should be ready for use upon receipt, but that can only happen if the system has been cleared of previous data, the correct operating system is installed, and any necessary repairs have been made.
Retailers of refurbished computers must follow a comprehensive checklist and use strict quality control processes to offer devices that meet the highest standards. When Quantum receives pre-owned computers, our technicians use the following protocols to prepare them for resale in our QNovum store.
- The product is tested and its data is wiped using the appropriate program.
- An audit is performed to verify the asset is functioning as it should.
- All components, including ports, the screen, and web connections, are checked.
- Since the computer has been completely wiped, the correct operating system is reinstalled.
- The computer is re-tested again to confirm that it’s working flawlessly.
You won’t find the most recent models of desktops and laptops when shopping for a refurbished product, since products have typically been used for at least a couple years before their owner has decided to replace them. Nonetheless, you’ll want a device that’s new enough to support a modern operating system so it can keep up with your computing needs. Products should be pre-owned but not outdated to ensure cost savings are coupled with good performance. You can often find this in devices that are roughly three years old.
Sometimes, accessories will be included with a refurbished computer. In other cases, you may have to purchase them separately. Read the product specifications closely to see what’s included with your purchase. It’s especially important to check for an AC adapter when buying a laptop, as this powers the device. Qnovum includes AC adapters with all refurbished laptops.
Just because a computer is pre-owned doesn’t mean it should come without the option of returning it. While warranties and return windows for refurbished products are typically shorter, you should still be able to arrange a return if the device isn’t performing to your expectations.
Should a customer discover an issue with a Qnovum product upon receipt, we have a no-hassle seven day return policy. . If an issue occurs after the device has been used, it will be covered by our 6 month warranty. We stand by our products and we’re not satisfied unless you are!