Remote workforces are rapidly expanding across the globe with employees and agents increasingly working from home. To support those efforts, Quantum offers a turnkey solution to supplying, deploying, replacing, and returning work-at-home kits. White glove service that will handle every aspect of managing your hardware and ensure that your agents are as effective as possible in the shortest possible time.
With a high level of knowledge on endpoint security in global BPO environments, Quantum has several partnerships in the cybersecurity space to position the highest possible level of endpoint threat detection for you organization
Quantum’s certified state-of-the-art Technology Centers and our team of qualified technicians are focused on refurbishing hardware to the highest standards. Quantum has an advanced replacement warranty and full device lifecycle management (DLM) programs.
Our Device Lifecycle Management (DLM) provides increased speed, accuracy, and visibility to customer orders while eliminating the IT burden of daily operations and device logistics. We allow BPOs to focus on things that matter: continual service improvement, revenue generation, and enhanced end user experience.
Call us at (714) 622-3170 or email Quantum at info.usa@quantumlifecycle.com to learn more about available products for BPOs and Call Centers
Along with providing the best fit technology for BPO organizations, Quantum provides IT support through services that keep businesses operational, optimized, and secure.
Since 1987, Quantum is a well-established, highly respected business that helps thousands of enterprises, BPOs, and similar organizations manage technology requirements for in-person, remote workforces, and data centers. IT leaders rely on Quantum from the procurement of today’s brand name products to full device lifecycle management.
Our Quantum Technology & Refurbishment Centers (formerly 2NDGEAR), located in Albuquerque, NM and Jacksonville, FL, are the hubs for our Device Lifecycle Management services as well as where computers are given a second life. It is here where well over 40,000 computers safely and professionally get refurbished to include Windows 10 Certificate of Authenticity, meeting the criteria to proudly become a Microsoft Authorized Refurbisher.